The New HistoricAerials.com website is launched.
I can't access my Historic Aerials account?
With the recent transition to the new website you will need to register again. All imagery will be saved to your "My Gallery" section. Previous orders are not lost, however they are not accessible through the new interface at this time. We are working on a solution for this transition.
I used to be able to select multiple years from the same extent, do I have to add each year to My Gallery individually?
You still can! After you select your location and save it to your Gallery. You'll want to select the frame size and file type you'd like. Above the "add to cart" button, there is an option to add additional years. Click that and you can select all of the additional years you'd like add at the same time from the exact same image extent.
I downloaded an image and it looks tiled or pixelated, then I downloaded it with more pixels and it looks even worse, why?
What are the differences between 1800, 3600 and 7200 pixel downloads?
Higher pixel downloads are a great feature when used correctly. If you are specifically focused on a small area, then you'll most likely only need the 1800 pixel download. 3600 and 7200 pixel downloads can be used in small areas, but only if the original photo can support it. If you are focused on a small property, the best practice to get a quality download is to look at all of the years of interest. If the worst resolution image looks ok, then all of the better quality images will also. If you work from the best quality photo, it may look great, but the other years may have a tiled or pixeled look to them. How do you avoid getting tiled looking images? If you zoom into the photo and it looks blocky in the viewer, then the download will be the same. You're in too close for that particular photo, zoom out till it looks clear then increase the purchase box till it's as large as it can get at that zoom level. You may be purchasing more area than you need, but if you make it too small the photo will look poor. This is the best practice for getting the best resolution available for your year of interest.
When do I use 3600 or 7200 pixels when downloading? If you're focusing on a medium to large area, or you're looking at a REALLY high resolution image. If you have a section of farm land or small neighborhood, small to medium comercial or industrial site and you need a little more area, then the 3600 pixel downloads will allow you to take a little more area and maintain the resolution of the image as you zoom in on the photo. If you're looking at a larger area of coverage or the original photo is really high resolution then the 7200 pixel image will allow you to capture a larger area and maintain the resolution when zooming in. If you purchase the lower resolution and feel you should've gone with the higher pixel count, then we can offer an exchange and credit the original purchase toward the upgrade. Hope this helps with some of the confusion on the pixel sizes.
All of the years aren't showing for my area, I know there were more years listed before, did you remove images?
No we haven't taken any aerial photography off of the website. On our old site the years list was larger and in most places a scroll bar was never needed. Between the change in layout and the fact that we are constantly adding new imagery, this is becoming more common in areas. Make sure to scroll down the list if the entire box is filled with year. If you are using a Mac, the preferences settings may be causing you to not see the scroll bar in the year list. This can be easily solved in the system preferences. Click the apple icon at the top left of your screen. Choose system preferences, then select General. In the second section down change the "show scroll bars" option to "always". This will help accommodate the smaller screens so that the entire webpage will be able to scroll up and down, as well as populate a scroll bar in your browsers for the years listing.
Please wait while we prepare your image
It appears that you have exhausted your credits for this month. That's ok, we'll spot you a few until your monthly subscription turns over. To get more credits before then, you might want to consider bumping your subscription to the next level. Otherwise, just wait until when you'll receive a new allotment for the month. If you still aren't satisfied, we would be happy to discuss your situation. Just call us during business hours at (xxx) xxx-xxxx.
Unfortunately you have spent your quota of credits for the month. To get more credits before then, you might want to consider bumping your subscription to the next level. Otherwise, just wait until when you'll receive a new allotment for the month. If you still aren't satisfied, we would be happy to discuss your situation. Just call us during business hours at (xxx) xxx-xxxx.