The High Flyer

Want to recieve our bi-weekly news letter?  You can sign up here!  Each newsletter has a feature story about some historical event or location.  There are also articles featuring aerial photographs or historical significance,   Looking for us to add more imagery to a specific location?  Then you'll want to keep up with our new additions, we list the newly added images to each High Flyer.  Want to test your detective skills?  Think you can look at a historic photo and determine the location?  Each High Flyer has a mystery location.  See if you can figure out where it's located.  You can use the website viewer to verify your guess.  Sign up now!

Website outage

On Christmas Day around noon, our host location had a catasrophic incident, and though we are prepared with redundant power, internet and storage sources, sometimes things just seem to find a way to break!  For those of you that reached out to let us know about the outage, we appreciate it.  Thanks to a very skilled Coworker, who was able to resolve the issues casued by the incident, and overcome several obsitcles along the way, the site is back up and should be running close to normal again.  Feel free to contact us if you notice any issues with the site, we are still testing and troubleshooting since getting back online.  

Jeff

Print Deliveries for the holiday season

Print orders typically take a week to 10 days for delivery, as long as there are no issues with the selection.  At this time we believe we can accomodate orders placed until 3pm on December 16th, and still get them delivered in time for Christmas.  Digital downloads are always available for immediate download.  This post will be updated if we determine there is any change in our ability to deliver imagery in this timeframe.    

Support email

It has been brought to our attention that the "Contact us" support email system has not been functioning properly for several days for the historicaerials.com support page.  It says "Sent" after submitting your question, however no emails are reaching our support team. We are working to resolve this issue.  If you have emailed support recently and not recieved a response, please email jeff@netronline.com directly.  We will clear up any issues or questions you may have.  We take pride in responding to every support question or email that comes in through our system.  If you have not recieved a response, please resend your message to jeff@netronline.com.  We hope to have this issue resolved soon.  

Thank you and sorry for any inconvenience this may have caused.  

Payment processing issues

The system is back up now, if you had an issue during the outage, please try again.

The credit card processing company we use is currently experiencing technical difficulty.  Their service is currently down.  If you are trying to process a credit card payment and it does not go through, please try again later.  They are working on the issue and once it is resolved our site should work as expected.  Thanks for your patience!

 

Please wait while we prepare your image

It appears that you have exhausted your credits for this month. That's ok, we'll spot you a few until your monthly subscription turns over. To get more credits before then, you might want to consider bumping your subscription to the next level. Otherwise, just wait until when you'll receive a new allotment for the month. If you still aren't satisfied, we would be happy to discuss your situation. Just call us during business hours at (xxx) xxx-xxxx.

Unfortunately you have spent your quota of credits for the month. To get more credits before then, you might want to consider bumping your subscription to the next level. Otherwise, just wait until when you'll receive a new allotment for the month. If you still aren't satisfied, we would be happy to discuss your situation. Just call us during business hours at (480) 967-6752.

As a subscriber you are allocated a set number of credits each month. By downloading imagery you will use one or more of your monthly credits.  Topo downloads are included with your subscription and will not be subtracted from your credit allocation.  To continue, simply click Ok, otherwise click Cancel.


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